FAQ

Everything is made just for you in my NYC studio. Please allow 1–2 business days for your order to be made and packed before it ships. Shipping times begin once your order is on the way!

We have a 14-day return policy for non-customized items, which means you have 14 days after receiving your item to request a return. To be eligible, your item must be in the same condition you received it. Buyers are responsible for return shipping costs. Custom orders, including personalized leather journals, cannot be returned. If there’s any problem with your order, just reach out to us, and we’ll be happy to help resolve it! To start a return, contact us.(https://www.quietjournalstudio.com/contact) Please note: Items sent back without requesting a return first will not be accepted.

Oh no, we're sorry to hear that! Please contact us (https://www.quietjournalstudio.com/contact)and we'll get it sorted as quickly as possible.

At the moment, we only ship within the United States. We hope to offer international shipping in the future!